Service Requests
Have a Maintenance Request?
At Escalade Properties, we strive to make the maintenance process as seamless as possible for our residents. Maintenance requests can be submitted using the form below.
We are happy to help.
24/7 Emergency Lines
For emergencies, please contact your onsite superintendent.
Emergencies include any of the following:
No water • No power • No heat • Leaks, burst pipes and floods • Smoke alarm malfunction • Fire • Fridge or stove not working
Hello, Rent Receipts.
We distribute rent receipts to our current tenants suite door, annually, in February.
If you would like more information, please contact your Building Manager.
For our past tenants:
You can request rent receipts by emailing us. Please provide the leaseholder’s name, building address, suite number, and the year you require the receipt for. Receipts are emailed within one week.
Stay in the loop with our new “Alert Me” service.
Our team will keep you in the know by contacting you one month prior to your contract renewal.
Continue with a new month-to-month contract with us or sign another year contract and get 50% off your next month’s rent.
Additional Services
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We understand that some issues can’t wait. That’s why Escalade Properties offers 24/7 emergency maintenance support for urgent situations like water leaks, heating failures, or electrical hazards. Our team is just a call away to ensure your safety and peace of mind, no matter the time.
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We offer flexible lease options tailored to your unique needs. Whether you’re looking for a long-term home or a shorter commitment, our team will work with you to find the best fit for your situation.
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Never worry about missing a delivery again! Our secure package management system ensures that your packages are safely received and stored until you’re ready to pick them up.
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At Escalade Properties, we believe in fostering a sense of community. Residents are invited to participate in seasonal events, meet-and-greets, and other activities that bring neighbors together.
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Our properties are meticulously maintained year-round, with regular cleaning of common areas and timely snow removal during winter months to ensure safety and comfort for all residents.
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To make your transition smooth, we offer move-in assistance, including detailed orientation about building features, amenities, and processes, so you feel at home from day one. Need to schedule an elevator for your move? Contact the Superintendent to reserve the elevator on your move-in day.
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We’re committed to eco-friendly living, with energy-efficient appliances, recycling programs, and water-saving features incorporated into all our properties to reduce your environmental footprint.